Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name and email when you create an account or contact us. If you connect your Etsy shop, we access shop and listing data through Etsy's official API, using the permissions you explicitly grant during Etsy's secure login process. We also collect basic usage data (such as which tools you use and how often) to operate and improve the Service.

2. How We Use Information

We use collected information to provide and improve the Service, enforce plan usage limits, respond to support requests, and send important account or billing notices. We do not use your data to train third-party AI models without your knowledge.

3. Data Sharing

We do not sell your personal information. We share data only with service providers necessary to run KW Metrics — for example, payment processors for billing, and Etsy's API for shop-connected features. We do not transfer Etsy Member data to third parties except as required to provide the Service to you.

4. Data Retention

We retain account information for as long as your account is active. Etsy-sourced data is retained only as long as reasonably necessary to provide the Service, consistent with Etsy's API Terms of Use.

5. Your Rights & Choices

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You can disconnect your Etsy shop from your KW Metrics account at any time.

6. Cookies

We use essential cookies to keep you signed in and remember basic preferences. We do not use cookies for third-party advertising.

7. Security

We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

KW Metrics is not directed at individuals under 18, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or by email.

10. Contact Us

Questions about this Privacy Policy? Contact us.